Refund policy
Refund and Return Guidelines
Cancellations Post-Shipment
Should you cancel an order that has already been shipped, you will need to cover the precise shipping expenses we’ve paid to the carrier, in addition to the return shipping fees.
Should you cancel an order that has already been shipped, you will need to cover the precise shipping expenses we’ve paid to the carrier, in addition to the return shipping fees.
Product Returns
You have a 7-day window from the delivery date to initiate a return. Kindly be aware that returns are not feasible if our packaging has been opened. To keep the product packaging intact and qualify for a return, avoid opening the shipping package if returning the order is a possibility.
You have a 7-day window from the delivery date to initiate a return. Kindly be aware that returns are not feasible if our packaging has been opened. To keep the product packaging intact and qualify for a return, avoid opening the shipping package if returning the order is a possibility.
Refund Disbursement
Refunds will be sent back to the payment method originally used for the transaction. This includes items given as gifts. In the case of a returned gift, the refund will go to the initial buyer’s payment method.
To start a return, you can contact us at info@amfyoyostore.com. We will send you return address.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@amfyoyostore.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.